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Exam Code: BH0-013
Exam Name: Foundation Certificate in Business Analysis
Updated: Jul 27, 2026
Q & A: 160 Questions and Answers
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| Section | Objectives |
|---|---|
| Stakeholder Analysis and Management | - Managing stakeholder engagement - Identifying stakeholders |
| Introduction to Business Analysis | - Role and responsibilities of a business analyst - Context of business analysis in organizations |
| Requirements Engineering | - Requirements specification and validation - Requirements elicitation and analysis |
| Strategy Analysis | - Understanding business needs and drivers - Analyzing current and future state |
| Business Case Development | - Evaluating options and recommendations - Cost-benefit analysis |
| Requirements Lifecycle Management | - Requirements traceability - Change control and requirements maintenance |
| Investigation Techniques | - Interviews, workshops, and observation - Document and data analysis techniques |
1. One of the claimed advantages of buying a software package is that it is possible to predict future maintenance costs with some certainty. How would these costs be classified in a cost-benefit analysis?
A) As an intangible benefit.
B) As a tangible benefit.
C) As an intangible cost.
D) As a tangible cost.
2. What occurs at handoffs when two actors do not synchronise their work?
A) Decisions.
B) Errors.
C) Functions.
D) Queues.
3. When undertaking a CATWOE' analysis, which sequence should the first four letters be considered in?
A) W, T, C, A
B) W, C, T, A P
C) T, A, W, C
D) T, W, C, A
4. Which of the following requirements elicitation techniques is ineffective at defining the future requirements of a system?
A) Workshops.
B) Prototyping,
C) Scenario analysis.
D) Shadowing.
5. An airline wishes to assess the punctuality of its flights. What type of business activity would do this?
A) A monitoring activity.
B) A controlling activity.
C) A planning activity.
D) An enabling activity.
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: D | Question # 3 Answer: A | Question # 4 Answer: D | Question # 5 Answer: A |
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