Certification Training for C-FSM-2211 Exam Dumps Test Engine [2023]
Nov 04, 2023 Step by Step Guide to Prepare for C-FSM-2211 Exam
NEW QUESTION # 41
Which statement best describes the possibility to export offline data from the mobile app?
- A. Offline data can be exported from the mobile app with administrator authorization.
- B. Offline data can be exported as soon as you have access to the mobile app.
- C. Offline data remains encrypted on the device and CANNOT be exported from the mobile app.
- D. Offline data can be exported from the mobile app with technician authorization.
Answer: C
NEW QUESTION # 42
What are some of the available options to create dashboard reports? Note: There are 2 correct answers to this question.
- A. Use Pre-assembled queries
- B. Import Report Templates
- C. Use Pre-assembled Reports
- D. Import Queries
Answer: A,B
NEW QUESTION # 43
For which of the following steps in the service call lifecycle is the dispatcher typically responsible? Note:
There are 2 correct answers to this question.
- A. Perform the activity checkout.
- B. Set the service call to Technically Completed.
- C. Set the service call to Finished.
- D. Release the assignment.
Answer: C,D
NEW QUESTION # 44
What can you set in a scheduled business rule? Note: There are 2 correct answers to this question.
- A. Order
- B. Condition
- C. Notification
- D. Frequency
Answer: A,D
NEW QUESTION # 45
What objects can you create/update in MDM module? Note: There are 3 correct answers to this question.
- A. Activity
- B. Equipment
- C. Business Partner
- D. Service Contract
- E. Service Call
Answer: A,B,D
NEW QUESTION # 46
In which scenario of service engagement does SAP Field Service Management primarily provide capabilities to complement the SAP Service Cloud portfolio?
- A. E-mail interaction
- B. Video chat
- C. No touch
- D. High touch
Answer: D
NEW QUESTION # 47
Which actions are available for a technician within an activity record? Note: There are 3 correct answers to this question.
- A. Create Effort
- B. Add Smartform
- C. Edit Business Partner
- D. Send as E-Mail
- E. Create Equipment
Answer: A,B,E
NEW QUESTION # 48
How can you set up authorizations in the Administration module in SAP Field Service Management? Note:
There are 2 correct answers to this question.
- A. Assign user groups to users.
- B. Assign user groups to permissions.
- C. Assign users to permissions.
- D. Assign permissions to user groups.
Answer: A,D
NEW QUESTION # 49
How does the data loader help you prepare and send data to the SAP Field Service Management cloud database?
Note: There are 2 correct answers to this question.
- A. You can use it to download a list of master data object records.
- B. You can use it to upload a formatted and populated data record file.
- C. You can use it to download a template for a selected data object type.
- D. You can use it to define and upload new custom data objects.
Answer: C,D
NEW QUESTION # 50
What object is bidirectional when integrating FSM with C4C? Choose the correct answer.
- A. Activity
- B. Equipment Item
- C. Service call
- D. Service Contract
Answer: A
NEW QUESTION # 51
Which operations can be performed by default on embedded report templates? Note: There are 2 correct answers to this question.
- A. Administrators can preview report templates.
- B. The SAP support team can modify report templates.
- C. Users can delete report templates.
- D. Users can modify report templates.
Answer: A,B
NEW QUESTION # 52
You want to make an activity available on the service technician's mobile device using the planning board.
Which of the following are mandatory steps? Note: There are 2 correct answers to this question.
- A. Identify a suitable technician by skills.
- B. Check the availability of the technician.
- C. Click and release the assignment.
- D. Drop the activity onto the technician.
Answer: C,D
NEW QUESTION # 53
Which of the following styles is available on a label element in Smartforms and Feedback?
- A. Bold
- B. Italicize
- C. Strikethrough
- D. Underline
Answer: A
NEW QUESTION # 54
What are the typical steps you perform in the planning and dispatching App? Note: There are 2 correct answers to this question.
- A. Create Equipment
- B. Assign Technicians
- C. Update contacts
- D. Approve Efforts
Answer: B,D
NEW QUESTION # 55
What needs to be done to create a moment set? Note: There are 3 correct answers to this question.
- A. Create Moment set
- B. Setup Business rule
- C. Create Item and assign it
- D. Create and assign QR code
- E. Create Moment
Answer: A,D,E
NEW QUESTION # 56
You want to create a new Smartform, which fields would you define? Choose the correct answer.
- A. Name, Description, Category, Labels
- B. Description, Revision, Type, Tag
- C. Name, Description, Revision, Type
- D. Description, Category, Revision, Tag
Answer: A
NEW QUESTION # 57
Which key concepts are applied to ensure a secure cloud connection when accessing Field Service management?
Note:There are 2 correct answers to this question.
- A. Sophisticated Cloud Service Firewall
- B. Hardware redundancy control
- C. SSL-Encrypted cloud communication
- D. Outage Protection
Answer: A,C
NEW QUESTION # 58
Which objects can you approve using the Time and Material journal? Note: There are 3 correct answers to this question.
- A. Expenses
- B. Efforts
- C. Mileage
- D. Work time
- E. Quotation
Answer: A,B,C
NEW QUESTION # 59
Which action in the Time and Material journal allows an approver to send the material record back to the technician to resubmit?
- A. Duplicate
- B. Request change
- C. Decline
- D. Review
Answer: B
NEW QUESTION # 60
Who Typically creates Smartform Templates in SAP Field Service management? Choose the correct answer.
- A. Service Engineer
- B. Field Coordinator
- C. End Customer
- D. BackOffice Administrator
Answer: D
NEW QUESTION # 61
Which actions are possible with the data loader? Note: There are 2 correct answers to this question.
- A. Export
- B. Enable data validation
- C. Generate sample upload file
- D. Choose Data update option
Answer: C,D
NEW QUESTION # 62
What are prerequisites when integrating FSM with SAP CRM? Note: There are 2 correct answers to this question.
- A. Configure workflow step
- B. Define value mapping for product types
- C. Define Moment set
- D. Setup IFIows in CPI
Answer: B,D
NEW QUESTION # 63
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