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Salesforce Plat-Con-201 Exam Syllabus Topics:

Salesforce Certified Omnistudio Consultant Sample Questions:

1. A solution architect is working on a digital transformation project for a client. The client has complex business requirements that need to be implemented using Omnistudio tools. The solution architect needs to decide which Omnistudio tool to use.
Which Omnistudio tool should the solution architect use to automate the client's business processes and create guided interactions using data from the Salesforce org and external sources?

A) Omniseripts
B) Integration procedures
C) Expression Sets
D) Flexcards

2. A company has a requirement to create a 360° view of their customers using FlexCards. At this company, customer data is stored in Salesforce but also in external legacy systems. A consultant reviews the use cases needed and recommends a FlexCard canvas that contains multiple child cards inside the state of a parent FlexCard.
What is the advantage of embedding multiple child cards in this scenario?

A) Allows conditional views with the Toggle element on each child card
B) Enables easier global styling changes
C) Allows multiple data sources to be used
D) Enables the FlexCard to be used on a community page

3. A business wants to display customer 360° information in a console for their call center agents. The customer information will come from a variety of sources, and the information should be grouped together logically.
The agents will need to take different actions depending on the context of each group of information.
Which tool should a consultant recommend to meet this requirement?

A) Visualforce Page
B) Lightning web components
C) FlexCards
D) Omniscript

4. Topic: Salesforce API
You want to display Chatter feeds, users, groups, and followers, especially in mobile applications.
Also, you want to provide programmatic access to files, recommendations, topics, notifications, and Data.com purchasing. Which of the following option should you use to do this?

A) Tooling API
B) REST API
C) Chatter SOAP API
D) Streaming API
E) Chatter REST AP!

5. Which two functions can be performed by DataRaptors?
Choose 2 answers

A) Combine requests into a single response
B) Transform data
C) Read and write data to Salesforce
D) Read and write data to external systems

Solutions: