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Exam Code: MC-201
Exam Name: Salesforce Certified Marketing Cloud Account Engagement Specialist
Updated: Jul 30, 2026
Q & A: 306 Questions and Answers
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| Section | Weight | Objectives |
|---|---|---|
| Email Marketing | 20% | - Email reporting metrics - Difference between Emails and Email Templates - Email capabilities and use cases |
| Reporting and Analytics | 8% | - Conversion and engagement metrics - Campaign and lifecycle reporting - Dashboard interpretation |
| Administration | 11% | - Recycle Bin capabilities - Relationship between Account Engagement and Salesforce - Field creation, editing and mapping |
| Forms, Form Handlers and Landing Pages | 20% | - Capabilities, use cases and metrics of landing pages - Capabilities, use cases and metrics of forms |
| Lead Management | 24% | - Segmentation rules - Automation rules: components and use cases - Lists: types, capabilities and creation - Custom redirects: capabilities and use cases - Completion actions - Page actions - Scoring and grading: definition and management |
| Engagement Studio | 17% | - Updating engagement programs and assets - Components of engagement programs |
1. What editions of Salesforce can sync with Marketing Cloud Account Engagement?
A) Professional Edition and higher
B) Enterprise Edition and lower
C) Standard Edition and higher
2. What HML merge field should be included in an email to allow prospects to manage their email preferences?
A) {{Unsubscribe}} or {{Opt_Out}}
B) {{OptOut}} or [{EmailPreferenceCenter}}
C) {{Unsubscribe}} or {{EmailPreferenceCenter}}
D) {{OptOut}} or {{ReportSpam}}
3. Which is NOT a way to assign a custom role to a user?
A) Add a user to a Custom Role directly from their User Record.
B) Assign new users to a previously created Custom Roles during the import process.
C) Add a batch of existing users to a Custom Role using table actions
D) Edit an existing Default Role, and it will automatically convert to a Custom Role.
4. What is tracked by the custom email links generated by Marketing Cloud Account Engagement?
A) Unsubscribe
B) Email opens
C) Page visits
D) Link clicks
E) Form completions
5. A user wants to increase a prospect's score an additional five points every time a specific form is completed. The score increase should occur upon form submission.
What automation tool should be used to accomplish this?
A) Custom redirect
B) Completion action
C) Engagement studio
D) Segmentation rule
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: B | Question # 3 Answer: A | Question # 4 Answer: B,C,D | Question # 5 Answer: B |
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