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Exam Code: M2040-641
Exam Name: IBM Exceptional Web Experience Sales Mastery Test v1
Updated: Sep 02, 2026
Q & A: 50 Questions and Answers
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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Sales & Competitive Positioning | 30% | - Customer use cases and scenarios - Competitive differentiation - Licensing and packaging models |
| Topic 2: Implementation & Support | 15% | - Deployment options - Service and support offerings |
| Topic 3: IBM Exceptional Web Experience Overview | 20% | - Key business value and benefits - Solution architecture and positioning |
| Topic 4: Product Components & Features | 35% | - Portal and Web Experience Factory - Web Content Management capabilities - Integration with IBM Connections and Verse - Digital Experience and mobile support |
Question 1
What is the IBM Customer ExperienceSuite?
A. One of the new Industry Templates for WebSphere Portal.
B. A training session at IBM Customer Briefing Centers that showcases WebSphere Portal's capabilities.
C. WebSphere Portal's top lead-with offering to help organizations create customer-facing online experiences that are highly engaging, personalized and differentiated.
D. IBM's premiere support website.
Question 2
Which statement below describes a portal or web experience?
A. A document-based webserver that converts text into html.
B. The framework and tools to deliver a webinterface to personalized information, applications, processes and people regardless of location.
C. A search-engine that indexes internet sites.
D. A website that only displays SAP data to HR executives.
Question 3
What key element is at the center of our Exceptional Web Experience strategy?
A. People
B. IBM Watson
C. IBM's i5 series servers
D. A small hard drive install footprint
Question 4
Which of the following is NOT a benefit of a NOW engagement?
A. Customers get up and runningquickly to see the value of an Exceptional Web Experience.
B. Only available from ISSL (IBM Software Solutions for Lotus).
C. The IBM Business Partner who installed the NOW engagement will probably be chosen when customer wants to expand solution.
D. Methodology is backed by IBM.
Question 5
Which product allows for user input data combined with workflow for accurate data collection?
A. IBM Sametime
B. IBM Forms
C. OmniFind Enterprise Edition
D. IBM Connections
Solutions:
| Question 1 Answer: C | Question 2 Answer: B | Question 3 Answer: A | Question 4 Answer: D | Question 5 Answer: B |
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