IBM M2010-727 : Cloud and Smarter Infrastructure Cloud & Service Management Sales Mastery v1

Pass M2010-727 Exam Cram

Exam Code: M2010-727

Exam Name: Cloud and Smarter Infrastructure Cloud & Service Management Sales Mastery v1

Updated: Sep 04, 2026

Q & A: 53 Questions and Answers

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IBM M2010-727 Exam Syllabus Topics:
SectionObjectives
Topic 1: Cloud & Service Management Solutions- IT Service Management (ITSM) capabilities
  • 1. Service desk and workflow automation
    • 2. Incident, problem, and change management concepts
      - Monitoring and APM solutions
      • 1. Infrastructure monitoring concepts
        • 2. Application performance monitoring basics
          Topic 2: Sales Methodology- Solution selling approach
          • 1. Identifying customer pain points
            • 2. Mapping solutions to business outcomes
              - Engagement and positioning
              • 1. Value-based selling techniques
                • 2. Stakeholder alignment
                  Topic 3: IBM Cloud and Smarter Infrastructure Overview- IBM Cloud portfolio positioning
                  • 1. IBM hybrid cloud strategy overview
                    • 2. Cloud computing concepts and service models
                      Topic 4: IBM Cloud Value Proposition- Competitive positioning
                      • 1. Hybrid cloud differentiation
                        • 2. Integrated service management advantages
                          - Business value messaging
                          • 1. Cost optimization and operational efficiency
                            • 2. Risk reduction and compliance support
                              IBM Cloud and Smarter Infrastructure Cloud & Service Management Sales Mastery v1 Sample Questions:

                              Question 1

                              Which of the following capabilities were added in APMv7.7?

                              A. Added user experience monitoring for mobile users
                              B. Integrated Analytics into APM
                              C. Extended coverage to include Ruby, MySQL, Mongo DB, and Python
                              D. All of the above


                              Question 2

                              What solutions are the building blocks towards an agile, flexible and optimized environment?

                              A. None of the above
                              B. Virtualization Optimization and the Cloud Enabled Datacenter
                              C. Cloud Enabled Data Center
                              D. Virtualization Optimization


                              Question 3

                              The organizations that receive the highest value from our endpoint and mobility management solution(s) display which of the following characteristics?

                              A. Multi-platform environments-desktops, laptops, servers, point-of-sale/embedded; Windows, UNIX, Linux, Mac. iOS, Android.
                              B. Organizations with multiple locations, large quantity of remote or mobile computers or distributed servers.
                              C. All of the above
                              D. Compliance requirements -need to prove compliance with specific government regulations (e.g. HIPAA. PCI) and IT standards and policies; security compliance; license compliance, audits.


                              Question 4

                              How does IBM APM extend monitoring to cloud and mobile based applications?

                              A. IBM APM does not manage cloud or mobile applications
                              B. IBM APM added new languages like Ruby. Python and Mong DB to support these new workloads
                              C. IBM APM leverages the same agent-based technology that we use for systems of record


                              Question 5

                              How do SmartCloud Analytics - Log Analysis Insight Packs add value for customers?

                              A. For the target application, it annotates logs, provides prebuilt custom searches for typical issues, provides dashboard views populated for faster resolution, it includes common error codes and best practice recommendations for resolution.
                              B. They provide generic search parameters and allow customers to modify the graphical user interface.
                              C. Insight packs maybe free, for example DB2 and WebSphere, or they may be purchased separately, for example zInsight Packs or some Business Partner Insight Packs.


                              Solutions:

                              Question 1
                              Answer: C
                              Question 2
                              Answer: A
                              Question 3
                              Answer: B
                              Question 4
                              Answer: B
                              Question 5
                              Answer: C

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