IBM C2070-580 : IBM Case Manager V5.0

Pass C2070-580 Exam Cram

Exam Code: C2070-580

Exam Name: IBM Case Manager V5.0

Updated: Sep 10, 2026

Q & A: 116 Questions and Answers

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IBM C2070-580 Exam Syllabus Topics:
SectionObjectives
Topic 1: Case Manager Architecture and Concepts- Case lifecycle and case design principles
  • 1. Case design best practices
    • 2. Case creation and lifecycle stages
      - IBM Case Manager components and architecture overview
      • 1. Role of Case Manager Client and server components
        • 2. Case management solution structure
          Topic 2: Solution Design and Development- Task and activity design
          • 1. Task routing and assignment rules
            • 2. Workflow integration
              - Solution modeling
              • 1. Case types and document types
                • 2. Solution templates and reuse
                  Topic 3: Integration and Content Management- System integration
                  • 1. External system connectivity
                    • 2. Service orchestration in case solutions
                      - Content integration
                      • 1. Document lifecycle within cases
                        • 2. IBM FileNet integration concepts
                          Topic 4: Security and Administration- System administration
                          • 1. Monitoring and troubleshooting
                            • 2. Deployment considerations
                              - Security model
                              • 1. Role-based access control
                                • 2. Authentication and authorization
                                  IBM Case Manager V5.0 Sample Questions:
                                  Question #1

                                  A case can be in one of the following states: New, Completed, Working, Initializing, and Failed. What is the state of the case when Content Engine is setting the case properties during case creation?

                                  • A. Failed
                                  • B. Working
                                  • C. Initializing
                                  • D. New
                                  Reveal Solution  Discussion  0

                                  Correct Answer: C  🗳️

                                  Question #2

                                  Which additional components must be installed to use IBM FileNet Case Monitor with a case management application?

                                  • A. Both Microsoft OLAP and FileNet Case Analyzer
                                  • B. Both FileNet Process Engine and FileNet Case Analyzer
                                  • C. Both Microsoft OLAP and Cognos Real-time monitoring
                                  • D. Both FileNet Case Analyzer and Cognos Real-time monitoring
                                  Reveal Solution  Discussion  0

                                  Correct Answer: D  🗳️

                                  Question #3

                                  What type of owners are allowed for Mashups spaces?

                                  • A. The owner must be a user
                                  • B. The owner must be a group
                                  • C. Mashups spaces do not require owners
                                  • D. The owner must be a user or a group
                                  Reveal Solution  Discussion  0

                                  Correct Answer: A  🗳️

                                  Question #4

                                  What can IBM Content Analytics be used for? (Choose two)

                                  • A. Get data on the average time to complete business tasks during a specific time interval
                                  • B. Reporting on cases and tasks that are currently active
                                  • C. Discover unexpected correlations between words and phrases
                                  • D. Review volume, find and eliminate bottlenecks and ensure that operations are working efficiently and effectively
                                  • E. See which words and phrases occur frequently in many cases
                                  Reveal Solution  Discussion  0

                                  Correct Answer: C,E  🗳️

                                  Question #5

                                  How are ILOG rules incorporated into a Case Manager Task Workflow?

                                  • A. Selecting and configuring the Case Builder Step Editor ILOG Rules step
                                  • B. Using the ILOG custom component through component integrator
                                  • C. Using the ILOG Rules Studio Case Manager connector
                                  • D. Importing the WSDL into Process Designer then configuring Web Service call
                                  Reveal Solution  Discussion  0

                                  Correct Answer: D  🗳️

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