SAP C-PXSUP-90 : SAP Certified Associate - Support Consultant for Incident Management with SAP Business All-in-One

Pass C-PXSUP-90 Exam Cram

Exam Code: C-PXSUP-90

Exam Name: SAP Certified Associate - Support Consultant for Incident Management with SAP Business All-in-One

Updated: Aug 04, 2026

Q & A: 80 Questions and Answers

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SAP C-PXSUP-90 Exam Syllabus Topics:
SectionWeightObjectives
SAP Business All-in-One Support25%- Application-Specific Support
  • 1. System monitoring and health checks
    • 2. Customizing and transport management
      • 3. Incident handling for preconfigured business processes
        Incident Management Fundamentals20%- Support Process Overview
        • 1. Response and escalation procedures
          • 2. Message lifecycle and status management
            • 3. Business hours and SLA configuration
              - SAP Support Infrastructure
              • 1. SAP Notes and Knowledge Base search
                • 2. SAP Solution Manager Work Centers
                  • 3. Connecting to SAP Global Support
                    ABAP System Analysis & Troubleshooting40%- Error & Performance Analysis
                    • 1. Traces: SQL Trace, ABAP Trace, ST05
                      • 2. System logs: SM21, ST11, SM13, SM12
                        • 3. Debugging techniques and runtime analysis
                          - ABAP Workbench & Dictionary
                          • 1. Data Dictionary objects and attributes
                            • 2. Screen processing (PAI/PBO) and system fields
                              • 3. Transactions SE80, SE11, SE16, SM30
                                Advanced Support Tools & Procedures15%- Collaboration & Reporting
                                • 1. Support reporting and documentation
                                  • 2. Updating messages with SAP
                                    - SAP Note Implementation
                                    • 1. Correction instruction application
                                      • 2. Transaction SNOTE usage
                                        SAP Certified Associate - Support Consultant for Incident Management with SAP Business All-in-One Sample Questions:

                                        1. You only know the technical name of a customizing table. Which transaction could you use to find out where in Customizing you may maintain changes to the table? (Choose two)

                                        A) SM31
                                        B) SPRO
                                        C) SM30
                                        D) SE11


                                        2. You are trying to process a customer message. However, the available information is insufficient for a complete understanding. What will be your next step? (Choose two)

                                        A) Give yourself time to carefully read the problem description of the customer. Also, try to 'read between the lines' and get confirmation by customer that your interpretation is correct.
                                        B) Try to guess what the customer 'might' want to have.
                                        C) Send notes to customer without being sure that they will help.
                                        D) Be insistent, but politE.'I would like to ask you for help to clarify the issue'.


                                        3. Which one of the following transactions is the right one to analyze the contents of a database table?

                                        A) SE24
                                        B) SE16
                                        C) SE11
                                        D) SE30


                                        4. Which tools are suitable for analyzing a BATCH INPUT? (Choose two)

                                        A) ABAP trace
                                        B) System Debugging
                                        C) Update Debugging
                                        D) Batch Input Monitor (SM35)


                                        5. You have to analyze a job that is currently processing a long running SELECT statement on a database table. Via transaction 'SM50 - details', you see that the read does not finish. What can you do?

                                        A) You have to wait until the program returns from the database. Afterwards, you can continue analysis (for example, with debugging or SQL-Trace).
                                        B) You can analyze the currently processed statement using ST04 - detailed analysis.
                                        C) You can analyze the currently processed statement by starting the SQL-Trace (ST05).


                                        Solutions:

                                        Question # 1
                                        Answer: A,C
                                        Question # 2
                                        Answer: A,D
                                        Question # 3
                                        Answer: B
                                        Question # 4
                                        Answer: A,D
                                        Question # 5
                                        Answer: B

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