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SAP C_FSM_2601 : SAP Certified - SAP Field Service Management
Exam Code: C_FSM_2601
Exam Name: SAP Certified - SAP Field Service Management
Updated: Aug 28, 2026
Q & A: 68 Questions and Answers
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SAP C_FSM_2601 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Master Data Management | <10% | - Create, maintain, and integrate master data - Components and data model of MDM |
| Architecture and Administration | 11% - 20% | - Architectural components of SAP FSM - Company settings, permissions, and business rules configuration |
| Customer Self-Service | <8% | - Self-service portal and process flow - Service request creation and execution |
| Integrations | <8% | - Integration with SAP and third-party systems - End-to-end integration scenarios |
| Planning and Dispatching | 11% - 20% | - Features of planning and dispatching module - Create, assign, and manage service calls and resources |
| Smartforms | 8% - 12% | - Create and manage Smartform templates - Features and use cases of Smartforms |
| Mobile SAP Field Service Management Application | 11% - 20% | - Features and capabilities of mobile app - Accept, execute, and close service calls |
| Crowd Workforce | <8% | - Manage crowd workforce assignments - Concept and benefits of Crowd Service |
| Analytics and Reports | <10% | - Access and use reporting tools - Generate and interpret reports for decision-making |
SAP Certified - SAP Field Service Management Sample Questions:
1. Which tools are leveraged in the toolchain for business transformation? (Choose all that apply) There are three correct answers.
A) SAP Marketing Cloud
B) SAP LeanIX
C) BTP Build Apps
D) SAP Signavio
2. Which tasks are included in the SAP Activate roadmap during the transition from Discover to Prepare phases?
There are three correct answers.
A) Solution Marketing Diagram creation
B) Value Roadmap development
C) Technical Assessment
D) Business Capability Map creation
3. Which feature of SAP Field Service Management helps to provide information to and collect information from service technicians?
Choose the correct answer.
A) Customer self service
B) Autoscheduling
C) Smartforms and feedback (checklists)
4. The standard, built-in logic of Field Service Management can be changed.
Choose the correct answer.
A) True
B) False
5. Which of the following features in SAP Field Service Management can be supported by artificial intelligence?
There are three correct answers.
A) Filling smartforms
B) Filtering on the planning list
C) Predicting assignment duration
D) Creating activity summaries
Solutions:
| Question # 1 Answer: B,C,D | Question # 2 Answer: B,C,D | Question # 3 Answer: C | Question # 4 Answer: B | Question # 5 Answer: B,C,D |
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