CompTIA 220-1002 : CompTIA A+ Certification Exam: Core 2

Pass 220-1002 Exam Cram

Exam Code: 220-1002

Exam Name: CompTIA A+ Certification Exam: Core 2

Updated: Jul 19, 2026

Q & A: 850 Questions and Answers

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Skills Measured in CompTIA 220-1002 Exam

Before taking the CompTIA 220-1002 test, it is very important to know all the topics that are being covered in it. All in all, you need to learn the following domains:

  • Software Troubleshooting

    As for this objective, it covers around 26% of the entire content. The subtopics include the evaluation of your knowledge of how to troubleshoot the problems related to Microsoft Windows OS, resolve PC security issues, use the procedures for malware removal, as well as troubleshoot mobile OS, application, and security issues.

  • Operational Procedures

    The last subject area makes the remaining 23% of the CompTIA 220-1002 exam. The subtopics include the following:

    • Explain common safety procedures;
    • Compare best practices that are associated with types of documentation;
    • Explain the environmental impacts and appropriate controls;
    • Explain the processes for addressing any prohibited activity as well as licensing, policy, and privacy concepts.

    You will be also tested on whether you are able to implement best practices of the basic change management and basic disaster prevention and recovery methods or not. It also includes your ability to use proper communication techniques and professionalism, identify the basics of scripting, and use remote access technologies.

  • Operating Systems

    The first topic in this exam makes up about 27% of the total questions. In this section, you will have to work on multiple areas that include the comparison of types and purposes of the operating systems, features of Microsoft Windows versions, as well as OS installation methods and upgrade methods. It is also important to be able to use the right command line tools, Microsoft operating system tools and features, and Microsoft Windows control panel utilities. An applicant should learn how to summarize app configuration and installation concepts and configure Windows networking.

  • Security

    The next area covers about 24% of the whole content. In the subtopics included in this domain, you will be evaluated on the skills in summarizing the importance of physical security measures, explaining the logical security concepts, and comparing the wireless security protocols and authentication methods. You will be also given certain scenarios to test your skills in performing various processes. Thus, you need to be able to detect malware and remove it with the use of the appropriate tools and methods, compare social engineering, threats, and vulnerabilities, as well as know the differences of the basic Microsoft Windows OS security settings. It is essential to know how to implement the best security practices to secure a workstation, methods for securing mobile devices, and appropriate data disposal and destruction methods.

Security (24%):
  • In a given scenario, implement the best security practices to ensure security of a workstation;
  • Compare and contrast the core differences of fundamental Microsoft Windows operating system security settings;
  • In a given scenario, implement relevant data destruction techniques and disposal methods;
  • In a given scenario, define, eliminate, prevent bugs with the help of relevant tools and approaches;
  • In a given scenario, configure security on SOHO wireless and wired networks.
  • Describe the concepts of logical security;
  • Compare and contrast the concepts of social engineering, vulnerabilities, and threats;
  • Summarize the major importance of physical security measures;
  • Compare and contrast authentication techniques and wireless security protocols;
  • In a given scenario, implement different methods to secure mobile devices;

If you are eager to acquire the CompTIA A+ certification, you will need to go through two exams, and the CompTIA 220-1002 is the second of them.

Reference: https://certification.comptia.org/training/self-study/books/a-220-1001-220-1002-study-guide

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220-1002 Exam topics

Candidates must know the exam topics before they start of preparation. Because it will really help them in hitting the core. Our 220-1002 exam dumps will include the following topics:

  • Software Troubleshooting 26%
  • Operating Systems 27%
  • Operational Procedures 23%
  • Security 24%
CompTIA 220-1002 Exam Syllabus Topics:
SectionWeightObjectives
Software Troubleshooting26%- Security and Malware Troubleshooting
  • 1. Recovery and remediation
  • 2. Malware removal procedures
  • 3. Security-related symptoms
- Operating System Troubleshooting
  • 1. System instability
  • 2. Application crashes
  • 3. Boot issues
  • 4. Performance problems
Operating Systems27%- macOS and Linux
  • 1. Linux commands and administration
  • 2. Basic macOS features and tools
  • 3. Cross-platform operating system concepts
- Windows Operating Systems
  • 1. Command-line tools
  • 2. Windows administrative tools
  • 3. Windows networking features
  • 4. Control Panel utilities
  • 5. Install and configure Windows
  • 6. File systems and partitions
Operational Procedures23%- Professionalism and Safety
  • 1. Environmental impacts and safety
  • 2. Communication best practices
  • 3. Handling prohibited content and data
- Documentation and Change Management
  • 1. Ticketing systems
  • 2. Change management procedures
  • 3. Backup and recovery practices
  • 4. Documentation standards
Security24%- Threats and Vulnerabilities
  • 1. Malware types
  • 2. Social engineering attacks
  • 3. Security best practices
  • 4. Wireless security
- Security Fundamentals
  • 1. Access control concepts
  • 2. Logical security
  • 3. Authentication methods
  • 4. Physical security
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