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BCS Foundation Certificate in Business Analysis V4.0 Sample Questions:

1. The system should allow a user to enter customer details and select appropriate customers for a mailshot What is wrong with this requirement?

A) It should not contain the word "system" in the requirement."
B) It consists of two requirements which should be separately defined.
C) It contains the word should" which must not be used in a requirement.
D) It should be specific about the user it refers to.

2. Which of the following is considered by the Boston Box?

A) Gross profit
B) Power/influence.
C) Market share
D) Impact.

3. As part of an investigation, a business analyst has asked a business user to keep track of the actual tasks they carry out over a period of time.
What is this investigation technique called?

A) Prototyping.
B) Special purpose records.
C) Activity sampling.
D) Shadowing.

4. The following is a list of statements concerning investigation techniques a. Questionnaires are an effective way of developing rapport with the business users.
b. Workshops are an effective way of obtaining user buy-in and acceptance.
c. Protocol analysis involves following a user for a period to find out what they do.
d. Scenarios can be used as an effective basis for the development of prototypes.
Which of the following is correct?

A) Statements a and d are incorrect, statements b and c are correct
B) Statements a and c are incorrect, statements b and d are correct.
C) Statements b and c are incorrect, statements a and d are correct.
D) Statements c and d are incorrect, statements a and b are correct.

5. Business rules define how actions are to be performed. Under which of the following headings are business rules considered?

A) Statutory and internal policies.
B) Constraints and operational guidance.
C) Explicit or implicit management statements,
D) Negotiable and non-negotiable limitations.

Solutions: