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HP HP2-B85 Exam Syllabus Topics:

HP Imaging and Printing Sales Fundamentals Sample Questions:

Question 1

Which statement is true about the challenges that business customers face?

A. Customers need to spend time building their IT platform before they focus on their core business.
B. Customers need to give first priority to their IT and then to their business.
C. Customers should outsource their marketing work and focus on IT.
D. Customers must balance administration, customers, expertise, and sales.

Question 2

Which statement is correct?

A. Third-party refilled and remanufactured cartridges are all produced in the same HP manufacturing plant.
B. HP produces All-in-One LaserJet cartridges because they are easy to use and provide consistently high print quality.
C. HP only produces printers with refillable, modular toner systems to provide lowest cost per page (cpp).
D. HP offers a mix of new and refilled cartridges to give customers the choice between high quality and lower prices.

Question 3

The sales process would be difficult, almost impossible, if what were missing?

A. product leaflets and white papers
B. preparation
C. success stories from related businesses
D. illustrations and pictures

Question 4

How much is office paper usage increasing each year, according to Xplor '06?

A. 3%
B. 6-8%
C. 8-10%
D. 10-12%

Question 5

What is an important benefit of HP Instant-on Fuser technology?

A. simple cleaning cycle
B. printing on continuous feed paper
C. significant energy savings
D. no paper curl

Solutions: