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Exam Code: 6002-1
Exam Name: Avaya Aura(TM) Communication Manager and CM Messaging (R6.0) Implementation Exam
Updated: Aug 29, 2026
Q & A: 69 Questions and Answers
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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Avaya Aura Communication Manager R6.0 Installation & Deployment | 25% | - Survivable remote and duplex configurations - Server platforms and templates - Software installation and upgrade procedures - System Platform and WebLM licensing |
| Topic 2: System Configuration & Administration | 30% | - SAT commands and system parameters - Media gateways and circuit packs - IP endpoints, DCP, and SIP devices - Trunk groups, signaling, and call routing |
| Topic 3: Features, Protocols & Interoperability | 15% | - Encryption and security settings - SIP, H.323, and DCP protocols - Shuffling, hairpinning, and media management - Integration with Session Manager and third-party systems |
| Topic 4: CM Messaging Integration & Configuration | 20% | - CM Messaging server installation - Mailbox and user provisioning - Integration with Communication Manager - Voice mail features and call coverage |
| Topic 5: Maintenance, Monitoring & Troubleshooting | 10% | - Common fault isolation and resolution - Gateway and endpoint troubleshooting - Backup and restore procedures - Alarm monitoring and logging |
Question 1
Which two statements describe the new procedures that a customer can use to directly and permanently turn ON or OFF licensed features in CM 6.0? (Choose two)
A. Customers can turn features ON or OFF using the WebLM server and the system platform management Console
B. Customers can turn features ON or OFF using the change system parameters customer-options command on the system access terminal (SAT).
C. Customers can turn features ON or OFF using the system management interface features administration page.
D. Customers can PDLS directly to turn futures ON or OFF and then download and install a new license file with the updated features.
Question 2
Concerning the type of integration with communication manager, on the navigation pane, where us the communication manager messaging 6.0 application mentioned or configured?
A. Click the system wide Messaging parameters, than switch integration type field.
B. Click integration type
C. Click the switch link administration, and then switch type.
D. Click Switch link administration, then switch link admin, and then switch integration type field
Question 3
Which MAC address is recommended for the license file?
A. The MAC address of the CM host name
B. The MAC address of the CM eth0 port
C. The MAC address of the DOM0
D. The MAC address of the Console domain
Question 4
Which two hardware components support CM_survRemote template? (Choose two)
A. S8730 Servers with 8 GB RAM
B. S8510 Server with 8 GB RAM
C. S8300D Server
D. S8800 Servers
Question 5
Which statement describes how the communication message application is enabled the first time after the installation?
A. Open the communication manager IP address using web browser. Login as craft; click Administration, then server (maintenance), than click miscellaneous, than messaging software, and than click enable.
B. Communication manager messaging is enabled by default after the installation.
C. Open the communication manager IP address using web browser. Login as craft, click installation, than communication manager messaging.
D. Connect the SAT terminal login using the craft, and then enable using the enable messaging command.
Solutions:
| Question 1 Answer: A,D | Question 2 Answer: D | Question 3 Answer: B | Question 4 Answer: B,D | Question 5 Answer: B |
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