Avaya 3306 : Avaya Contact Recording and Avaya Quality Monitoring Implementation and Maintenance Exam

Pass 3306 Exam Cram

Exam Code: 3306

Exam Name: Avaya Contact Recording and Avaya Quality Monitoring Implementation and Maintenance Exam

Updated: Oct 01, 2026

Q & A: 65 Questions and Answers

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Avaya 3306 Exam Syllabus Topics:
SectionWeightObjectives
Avaya Quality Monitoring (AQM) Integration & Setup25%- User roles, permissions, and access control
- Recording modes and business rules configuration
- Connecting ACR with AQM servers
- AQM architecture and component interaction
Maintenance, Troubleshooting & Reporting20%- Common issues and resolution procedures
- System health monitoring and log analysis
- Enterprise Reporting setup and report generation
- Backup, restore, and software updates
Installation and Configuration30%- Network configuration, NIC settings, and ports
- Pre-installation requirements and preparation
- Integration with Avaya Communication Manager and AES
- Server installation and software setup
Avaya Contact Recording (ACR) Architecture25%- Supported environments and integration options
- System components and server roles
- Deployment models: single-server, distributed, redundant
Avaya Contact Recording and Avaya Quality Monitoring Implementation and Maintenance Sample Questions:
Question #1

A technician has just completed installing and configuring the Avaya Quality Monitoring application on a single server. The server has C and D drive. The application and the data content files are installed on the D drive. When trying to replay test calls, the technician finds the contacts have no audio.
Where on the Avaya Quality Monitoring server should the technician check to see if the files are being copied from the Avaya Contact Recorder server?

  • A. D:\eCorder\01\data\tmp
  • B. C:\tmp
  • C. C:\windows\tmp
  • D. D:/eCorder\01\tmp
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

Question #2

A technician has successfully completed installing the IBM Cognos Reports server. The
IBM Cognos Reports URL is launched, and the success of the installation needs to be
verified.
Which login credential should be supplied so the login can occur?

  • A. eqadmin with password passion
  • B. radmin with password FramLiner787
  • C. Eyr_contact7K with password Avaya1
  • D. as with password Avaya1
  • E. Ws_admin with password CS
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

Question #3

Which switch type must be configured for SIP recording on a standalone Avaya Contact Recorder?

  • A. CS 1000
  • B. AACC (only)
  • C. CS2x00
  • D. Communication Manager
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

Question #4

A customer has installed two Network Interface Cards (NICs) on an Avaya Contact Recording server, and they are unable to capture Real-time Transport protocol (RTP) packets.
What are three possible reasons they are encountering this problem? (Choose three)

  • A. There is no network path between the Avaya Aura@ Communication Manager Media resources and the NIC on the Avaya Contact Recording server to use for RTP.
  • B. The wrong NIC has been selected to use for RTP.
  • C. Both NICs belong to the same subnet, and are on a different subnet than CLAN/H323, and AES IP address defined.
  • D. There is no network path between both NICs and the recorded IP phones.
Reveal Solution  Discussion  0

Correct Answer: B,C,D  🗳️

Question #5

For an Avaya Quality Monitoring Server, which three items should be backed up? (Choose three)

  • A. postgressql directory
  • B. eCorder directory
  • C. Avaya Quality Monitoring Database
  • D. Avaya Quality Monitoring Windows Register key
Reveal Solution  Discussion  0

Correct Answer: B,C,D  🗳️

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