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Avaya 3303 Exam Syllabus Topics:

Avaya Proactive Contact Implementation and Maintenance Sample Questions:

Question 1

A system supervisor wants to schedule an Analyst Job Performance report to be run at 10:00 PM every evening, after dialing is finished.
Which steps should be performed to do this?

A. Open Analyst, then click on PC Analysis.
B. Open Analyst, then click on Scheduler.
C. Click on the Start menu, then click on Control Panel, then click on Scheduled Tasks.
D. Open Editor, then click on Scheduler.
E. Call support to have the cron file revised.

Question 2

Which Supervisor Application can be used to edit license server settings?

A. Monitor
B. Health Manager
C. Editor
D. Role Editor

Question 3

A Job is running and agents are logged in, but a report executed from Analyst shows no data for that job. On the Historical Data Server Component (HDSC. system, you confirm that the database is running.What are two possible causes for this? (Choose two.)

A. The logger is not running.
B. The data pump is not running.
C. The dccserver is not running.
D. The service monitor is not running.
E. The HDSC system is not running.

Question 4

What does db_mgr script do?

A. It rolls up the daily data into monthly statistics.
B. It copies calling lists to *.old.
C. It removes all old and outdated files from the system.
D. It runs a backup of the database to DVD.
E. It stops and starts the database

Question 5

A system operator complains that Analyst reports do not show any data for yesterday. Which three actions would you take to resolve this problem? (Choose three.)

A. Identify which jobs ran yesterday and locate the tran.stat file associated with each.
B. Check the mo_last_status table In the database to see if data was written to the historicaldatabase yesterday.
C. Restore the database backup from yesterday.
D. Check to see if a data store file was created with yesterday's date.
E. Run stop_rnts_svcs and start_mts_svcs to reset the database and its associated processes.

Solutions: