Topics of SHRM SHRM-CP: Society for Human Resource Management Certified Professional Exam

Candidates must know the exam topics before they start of preparation. because it will really help them in hitting the core. Our SHRM SHRM-CP exam dumps will include the following topics:

Module 1: Define

Introduction to SHRM

• Cost of poor quality (COPQ)
• Project charter
• History of SHRM
• Project teams
• Pareto analysis
• Problem statement
• Scope
• Voice of the customer (VOC)
• Converting VOC to CTQs (critical to quality)
• Business opportunity
• Need for SHRM
• Examples of SHRM results
• SHRM metrics
• SIPOC (supplier, input, process, output, customer)
• Stakeholder analysis
• Objective primary and secondary metrics
• CTx (quality, time, cost)
• DMAIC (Define, Measure, Analyze, Improve, Control) methodology overview

Module 2 : Measure

• Confidence intervals

• Lean concepts

• Normal capability analysis (Cp, Cpk, CPM, Pp, Ppk)

• Kanbans, work cells

• 5S (sort, straighten, shine, standardize, sustain) and visual management

• Process mapping

• Sampling and data collection

• Destructive testing

• Basic statistics and probability

• Value stream, flow

• Batch versus single-piece flow

• Seven forms of waste

• Accuracy versus precision

• Process distributions

• Binomial and Poisson capability analysis

• Rolled throughput yield (RTY), defect per unit (DPU), defects per million opportunities (DPMO), Sigma level (including shift)

• Histogram

• Measurement system analysis

• Central limit theorem

• Dot plot

• Variable gage R&R

• Normal distribution

• Pareto chart

• Process stability

• Standard work

• Push versus pull systems

• Mean, median, mode

• Power and sample size calculations

• Binomial, Poisson

• Graphical tools

• Non-normal capability analysis

• OEE (overall equipment effectiveness)

• Process capability

• Sampling bias

• Fishbone diagram

• Attribute Gage R&R

• Range, interquartile range, variance, standard deviation

• Exponential, Weibull, lognormal

• Types of data

• Boxplot

• Sample versus population

• Sampling techniques: random, stratified random, systematic, rational subgrouping

• Percentiles

• Scatterplot

• Crossed versus nested designs

• Time series plot

• Supply chain, just-in-time

Module 3 : Analyze

• Two-sample t-test
• Mood's median test
• Binomial, Poisson
• Paired t-test
• One-sample Poisson rate
• Hypothesis testing
• Two-sample Poisson rate
• Correlation and regression
• Inferential probability distributions
• Design of experiments (DOE) strategies
• Two-proportion test
• Normal
• Chi-squared contingency table
• Chi-square
• Multi-vari analysis
• One-way analysis of variance (ANOVA)
• One-sample test for variation
• One-proportion test
• Two-sample test for variation
• DOE center points, blocking, covariates
• Multiple regression
• 2k full factorial DOE
• True, False
• One-sample sign
• Failure mode and effects analysis (FMEA)
• Binary logistic regression
• Test for equal variance
• Anderson-Darling normality test
• One-sample t-test

Module 4 : improve

• Value stream mapping
• Load charts/line balancing
• Mistake proofing
• Theory of constraints
• Self-inspection
• Process simplification
• Time value mapping
• Lean measures of time: lead time, takt time, completion time, cycle time
• Checklist
• Training
• Spaghetti chart

Module 5 : Control

• Xbar-S charts
• Xbar-R charts
• C-charts
• U-charts
• P-charts
• I-MR charts

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SHRM SHRM-CP Korean Exam Syllabus Topics: