ISO ISOIEC20000LI : Beingcert ISO/IEC 20000 Lead Implementer Exam

Pass ISOIEC20000LI Exam Cram

Exam Code: ISOIEC20000LI

Exam Name: Beingcert ISO/IEC 20000 Lead Implementer Exam

Updated: Jul 29, 2026

Q & A: 123 Questions and Answers

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ISO ISOIEC20000LI Exam Syllabus Topics:
SectionObjectives
Service Lifecycle Processes- Service design, transition, and operation
- Service delivery and control processes
Performance Evaluation and Improvement- Monitoring, measurement, and reporting
- Continual service improvement (CSI)
Service Management System (SMS) Fundamentals- ISO/IEC 20000 standard structure and principles
- Scope and application of IT service management system
Service Management Planning and Implementation- Roles, responsibilities, and governance
- Establishing SMS implementation plan
ISO Beingcert ISO/IEC 20000 Lead Implementer Sample Questions:

1. Scenario 7: InfoSec is a multinational corporation headquartered in Boston, MA, which provides professional electronics, gaming, and entertainment services. After facing numerous information security incidents, InfoSec has decided to establish teams and implement measures to prevent potential incidents in the future Emma, Bob. and Anna were hired as the new members of InfoSec's information security team, which consists of a security architecture team, an incident response team (IRT) and a forensics team Emma's job is to create information security plans, policies, protocols, and training to prepare InfoSec to respond to incidents effectively Emma and Bob would be full-time employees of InfoSec, whereas Anna was contracted as an external consultant.
Bob, a network expert, will deploy a screened subnet network architecture This architecture will isolate the demilitarized zone (OMZ) to which hosted public services are attached and InfoSec's publicly accessible resources from their private network Thus, InfoSec will be able to block potential attackers from causing unwanted events inside the company's network. Bob is also responsible for ensuring that a thorough evaluation of the nature of an unexpected event is conducted, including the details on how the event happened and what or whom it might affect.
Anna will create records of the data, reviews, analysis, and reports in order to keep evidence for the purpose of disciplinary and legal action, and use them to prevent future incidents. To do the work accordingly, she should be aware of the company's information security incident management policy beforehand Among others, this policy specifies the type of records to be created, the place where they should be kept, and the format and content that specific record types should have.
Why did InfoSec establish an IRT? Refer to scenario 7.

A) To comply with the ISO/IEC 27001 requirements related to incident management
B) To collect, preserve, and analyze the information security incidents
C) To assess, respond to, and learn from information security incidents


2. Scenario 4: TradeB. a commercial bank that has just entered the market, accepts deposits from its clients and offers basic financial services and loans for investments. TradeB has decided to implement an information security management system (ISMS) based on ISO/IEC 27001 Having no experience of a management
[^system implementation, TradeB's top management contracted two experts to direct and manage the ISMS implementation project.
First, the project team analyzed the 93 controls of ISO/IEC 27001 Annex A and listed only the security controls deemed applicable to the company and their objectives Based on this analysis, they drafted the Statement of Applicability. Afterward, they conducted a risk assessment, during which they identified assets, such as hardware, software, and networks, as well as threats and vulnerabilities, assessed potential consequences and likelihood, and determined the level of risks based on three nonnumerical categories (low, medium, and high). They evaluated the risks based on the risk evaluation criteria and decided to treat only the high risk category They also decided to focus primarily on the unauthorized use of administrator rights and system interruptions due to several hardware failures by establishing a new version of the access control policy, implementing controls to manage and control user access, and implementing a control for ICT readiness for business continuity Lastly, they drafted a risk assessment report, in which they wrote that if after the implementation of these security controls the level of risk is below the acceptable level, the risks will be accepted Based on scenario 4, what type of assets were identified during risk assessment?

A) Business assets
B) Supporting assets
C) Primary assets


3. Why should the security testing processes be defined and implemented in the development life cycle?

A) To validate if information security requirements are met when applications are deployed to the production environment
B) To protect the production environment and data from compromise by development and test activities
C) To Identify organizational assets and define appropriate protection responsibilities


4. A small organization that is implementing an ISMS based on ISO/lEC 27001 has decided to outsource the internal audit function to a third party. Is this acceptable?

A) No, the organizations cannot outsource the internal audit function to a third party because during internal audit, the organization audits its own system
B) No, the outsourcing of the internal audit function may compromise the independence and impartiality of the internal audit team
C) Yes, outsourcing the internal audit function to a third party is often a better option for small organizations to demonstrate independence and impartiality


5. Based on scenario 9. is the action plan for treating the nonconformity related to control 8.13 Information backup valid?

A) No. It does not describe the explicit changes of the existing backup procedure
B) No. It does not allow the elimination of the reported nonconformity
C) Yes. It allows the elimination of the detected nonconformity


Solutions:

Question # 1
Answer: C
Question # 2
Answer: B
Question # 3
Answer: C
Question # 4
Answer: C
Question # 5
Answer: C

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