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Avaya 46150T Exam Syllabus Topics:

Avaya APSS Avaya Solutions for Midsized Customers Online Test Sample Questions:

Question 1

Which of the following customer concerns would be most closely associated with the perspective of an IT Buyer? (Select two.)

A. Add secure mobility features
B. Grow my business
C. Meet the UC needs of road warrior employees
D. Improve the customer experience
E. Integrate and re-use equipment l already own

Question 2

Your customer describes a recent experience where live monitoring and agent desktop screen captures would have helped to more quickly resolve an issue.
Which Avaya IX TM Workforce Engagement Select package would provide that functionality?

A. Workforce Management
B. Standard Edition
C. Recorder Edition
D. Quality Management Edition
E. Desktop Trigger

Question 3

Cloud Operations Manager (COM) is a new management utility.
What does it manage?

A. Up to 30,000 call recordings
B. Up to 3000 Avaya IP Office TM users
C. Up to 3000 Avaya IP Office TM systems
D. Up to 30 Avaya IP Office TM system inventories
E. Up to 30 Avaya Aura systems

Question 4

Which of the following capabilities is NOT available as part of the Avaya Contact Center Select offer?

A. Report creation
B. Supervisor actions
C. Web communications
D. Inbound email processing
E. Live monitoring

Solutions: