CompTIA 220-1002 Deutsch Exam Syllabus Topics:

Reference: https://certification.comptia.org/training/self-study/books/a-220-1001-220-1002-study-guide

If you are eager to acquire the CompTIA A+ certification, you will need to go through two exams, and the CompTIA 220-1002 is the second of them.

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New Career Opportunities?

Today, CompTIA A+ certified individuals are trusted by reputable companies to fill the existing IT support and operational roles. This list includes companies like Blue Cross Blue Shield, HP, Nissan, Intel, RICOH, and Dell. Having this certification leaves a lasting impression on prospective clients during job interviews who become more aware of your skills and ability to pass 220-1001 & 220-1002 certification exams. On that note, you will qualify for several jobs at the entry-level including the following:

• Associate Network Engineer;
• Service Desk Analyst;
• Field Service Technician;
• Technical Support Specialist;
• Help Desk Technician;
• Help Desk Technician;
• System Support Specialist.
• Data Support Technician;
• Desktop Support Administrator;
• End-User Computing Technician;

In addition, with this A+ certificate, you will be able to enjoy a decent salary that equals $62,216 yearly as Payscale.com claims.

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Operational Procedures

Operational procedures include a wide range of subtopics that are extracted from the following knowledge areas:

• The adoption of the right communication skills and professionalism.
• Remote access technologies;
• Comparing and contrasting IT best practices relating to documentation types;
• Basic scripting concepts;
• Environmental impacts and the right controls;
• Disaster recovery and prevention techniques;
• Basic safety procedures;
• The implementation of basic change management best practices;
• The processes involved in addressing privacy, prohibited activity, policy, and licensing concepts;